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Guide to Fixing App Download Issue on G2 Device

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Are you having trouble downloading apps on your G2 device? In this article, Hallo will provide you with a quick and convenient way to fix the issue of not being able to download apps on the G2 device.

The G2 is a mobile WiFi hotspot device from sim 3G/4G with a download speed of up to 150Mbps, upload 50Mbps, and can connect up to 8 devices. With its compact, elegant, and beautiful design, convenient and easy connection, you can broadcast WiFi, smoothly surf the web even when on a train, bus.

Guide to Fixing App Download Issue on G2

Step 1: On the main screen interface, select "More".

G2 Device-1.jpg

Illustration of step 1 guidance

Step 2: The options appear after pressing "More", select "Economize Data Usage".
 

G2 Device-2.jpg

Illustration of step 2 guidance

Step 3: Slide the switch to turn green to enable the mode.

G2 Device-3.jpg

Illustration of step 3 guidance

Step 4: The time intervals are displayed, select "1 Hour". If after 1 hour, you still want to continue downloading the app, please repeat the steps in the same order.

G2 Device-4.jpg

Illustration of step 4 guidance

Step 5: After selecting 1 Hour, continue to select "OK".

G2 Device-5.jpg

Illustration of step 5 guidance

Step 6: Select the back icon, this means you have successfully turned off the data-saving mode and can download apps normally.

G2 Device-6.jpg

Illustration of step 6 guidance

Above are the steps to fix the issue of not being able to download apps on the G2 device, wish you successful installation. If you have any questions during the installation process, please contact Hallo support team at: m.me/hallosupport.
 

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