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Guide to Registering, Cancelling, and Setting Up Fixed WiFi in Japan: Softbank, Nuro, Au, NTT West (TOKAI), Biglobe

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In addition to Japanese data SIM cards, fixed WiFi in Japan is also a viable option for Vietnamese individuals residing in Japan, offering internet connectivity. The registration, cancellation, and setup of fixed WiFi in Japan are topics of interest for many.

Fixed WiFi in Japan

For Vietnamese individuals living and working in Japan, fixed WiFi is essential. Alongside Japanese data SIM cards, fixed WiFi in Japan enables users to connect to the internet for communication and information updates with relatives and friends both domestically and internationally.
Installing fixed WiFi in Japan is a common requirement for Vietnamese individuals in Japan, especially for those who do not frequently change residences. Currently, there are numerous fixed WiFi providers in Japan such as SoftBank, Docomo, Biglobe, all of which utilize NTT's infrastructure.
Requirements for installing fixed WiFi in Japan:

  • Residing in Japan

  • Visa validity of over 1 year

  • Possession of a bank account or credit card

Setting Up Fixed WiFi.jpg

Setting up fixed WiFi in Japan

Setting up fixed WiFi in Japan is also an option for Vietnamese individuals seeking internet connectivity in Japan (see image description).

SoftBank Fixed WiFi

Installing SoftBank fixed WiFi network via Yahoo Japan provides smooth web browsing speeds as SoftBank fixed WiFi utilizes fiber optic networks. Users can comfortably stream movies, play games without worrying about speed or data limits.

SoftBank fixed WiFi.jpg

SoftBank fixed WiFi

Information on SoftBank fixed WiFi:

  • SoftBank fixed WiFi in Japan is also known as "dog WiFi."

  • Maximum network speed: 1Gbps.

  • Minimum contract term: 2 years (automatically renewed after 2 years).

Nuro Fixed WiFi

Nuro fixed WiFi boasts superior speeds of up to 3Gbps, but its coverage is not as extensive as SoftBank fixed WiFi, accounting for only 40% in Japan. Vietnamese users in Japan opting for Nuro fixed WiFi need to ensure their residence falls within Nuro's coverage area.

Nuro fixed WiFi.jpg

Nuro fixed WiFi

Information on Nuro fixed WiFi:

  • Maximum network speed: up to 2Gbps.

  • Contract term: 2 years.

Biglobe Fixed WiFi

Information on Biglobe fixed WiFi:

  • Maximum network speed: 1Gbps.

  • Contract term: 36 months.

Au Fixed WiFi

Au fixed WiFi has been rated as the best WiFi network in Japan for many years.

Information on Au fixed WiFi:

  • Maximum network speed: 1Gbps.

  • Contract term: 3 years.

NTT Fixed WiFi

In Japan, NTT's fiber optic network (fixed WiFi) dominates, covering 95% of residential areas. Therefore, it can be said that registering for NTT fixed WiFi is easier compared to Au and Nuro.

Information on NTT's fixed WiFi network:

  • Maximum network speed: 1Gbps.

  • Contract term: 2 years.

How to Register for Fixed WiFi in Japan

Step 1: Register through authorized dealer websites.
Step 2: Authorized dealers will contact to confirm registration details, promotions, etc.
Step 3: The network provider will send ID information and contract details necessary for using fixed WiFi via SMS or email.
Step 4: Confirm registration details, complete payment procedures, verify identity, and schedule desired installation date.
Step 5: Install by yourself if purchasing a WiFi router; if renting, a technician will assist with installation.
Step 6: Start using.

Setting Up Fixed WiFi in Japan

Unlike in Vietnam, where technicians handle WiFi router setups, in Japan, users are responsible for setting up fixed WiFi routers. Technicians only deliver and leave the setup to users, encouraging rental of WiFi routers from network providers due to high costs and risks associated with damages. Below, Hallo provides simple instructions for setting up fixed WiFi and connecting to WiFi.
Hallo recommends using NTT's fixed WiFi for more provider options; NTT's coverage extends to 95% of Japan.
When setting up Internet networks in Japan, devices always require two components:
Converter (ONU): Converts optical signals into electrical signals.
Router: Divides into LAN network for wired connections and broadcasts WiFi network for laptops, phones, etc.
When purchasing a WiFi router, opt for the most common type, IEEE 802.11b/g/n. These routers are compatible with most devices.
Additionally, TPLink routers are recommended for their simple configuration and ease of use, such as Tplink TL-WR841N, Tplink C50 A1200, Tplink C55 A1200.
Setting up fixed WiFi in Japan allows for comfortable web browsing (see image description).
After preparing all necessary equipment, Hallo guides you through configuring NTT networks. If you purchase a WiFi router, you only receive the converter with four lights and must purchase a TPLink router separately.
Step 1: Connect LAN cable from ONU converter to the WAN port of the WiFi router and power on both the NTT converter and WiFi router.
Step 2: Use a laptop or phone to connect to WiFi from the TPLink router. Note: you must enter ID and password as per the information on the router's box or instruction sheet to browse the web using WiFi.

How to Cancel Fixed WiFi in Japan

To cancel fixed WiFi in Japan, retrieve the documents provided when purchasing the fixed WiFi package. When calling the helpline to cancel fixed WiFi, you will be asked to provide contract and customer ID codes.
Then, call the provider's hotline to request cancellation. After requesting cancellation, you will need to settle outstanding amounts including monthly fees, penalties for early termination, and any remaining installation fees.

The final step is returning the modem and router to the fixed WiFi provider.
In summary, Hallo has compiled a guide for readers on registering, canceling, and setting up fixed WiFi in Japan: Softbank, Nuro, Au, NTT West (TOKAI), Biglobe. These processes are not as complicated as you might think. You can find similar content on the website: https://hallo.co.

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