Are you wondering how to cancel your Rakuten SIM when you no longer need it or forgot your login password? Below, Hallo guides you through the steps to do so.
What is Rakuten SIM?
Rakuten SIM has been one of the affordable SIM card options in Japan for many years. Issued by Rakuten Mobile, it's widely used by Vietnamese people living in Japan.
Rakuten SIM features include registration with bank cards or credit cards, strong signal reception, stable speed, and affordability, making it popular among Vietnamese users in Japan.
A unique aspect of Rakuten SIM compared to other cheap SIM cards is its flexible monthly fees, based on the amount of data used each month. This means you pay less when you use less data and more when you use more. Unlike some prepaid data SIM cards where you pay a fixed fee according to the data package provided by the carrier. This is why Rakuten SIM is sought after and widely used by Vietnamese people living in Japan.
Deleting Your Rakuten Account
Rakuten SIM is managed through the My Rakuten app or web login account. When logged into the Rakuten account, users can check their used and remaining data, package information, monthly costs, etc.
After using Rakuten SIM for a period of time, for various reasons, users may no longer need it and want to delete their Rakuten account, cancel their Rakuten SIM to switch to another type of SIM card. Managing Rakuten SIM via the app also leads to cases of forgetting passwords, causing interruptions in usage, prompting users to want to cancel Rakuten SIM and delete their Rakuten account on their phone.
For those who want to retrieve their Rakuten SIM password, you can access the link below: https://comm.rakuten.co.jp/toiawase/rbb/rbb-ps-req.html, however, this method will cost 500 yen, and you will have to wait for a password and account notification after 1 week.
To delete your Rakuten account, you need to cancel your Rakuten SIM. Note that the deadline for submitting a SIM cancellation request is before the 15th of each month. After canceling your Rakuten SIM and deleting your account, you must return the SIM card to Rakuten Mobile and pay the associated fee.
How to Cancel Rakuten SIM
Step 1: Open the Rakuten management app, My Rakuten. Press the menu button on the right and select as shown in the image.
Step 2: Continue to select and cancel the contract or switch network as shown below.
Step 3: Select to cancel the contract.
Step 4: Select the red button as shown in the image below.
Step 5: Continue to select the red button to complete the Rakuten SIM cancellation process.
After receiving an email confirming the successful cancellation of your Rakuten SIM, return the SIM card to Rakuten Mobile.
Rakuten Mobile Phone Number
Rakuten SIM is provided by Rakuten Mobile. Rakuten SIM uses Rakuten Mobile's network coverage in areas with Rakuten's signal and uses AU's network in areas without Rakuten's signal.
Rakuten SIM has a phone number. Rakuten Mobile phone numbers start with the prefixes 090, 080, 070. With Rakuten Mobile phone numbers, you can use daily and freely subscribe to services in Japan without restrictions.
Rakuten phone numbers have many beautiful and easy-to-remember numbers for you to choose from. Thanks to Rakuten Mobile SIM, when inserted into a supported phone, you can make calls, send and receive SMS messages. For those who only need data, they can insert it into a portable Wi-Fi router for use.
Rakuten SIM has very considerate customer service. You can contact staff by phone, email, chat, or visit a Rakuten Mobile store.
Which Phones Can Use Rakuten SIM?
Previously, Rakuten network SIMs were only available for iPhones, starting from the iPhone X model. Because of this, users with older iPhone models below the iPhone X had to use SIM adapters or handle it through complex computer processes.
From April 2021, Rakuten Mobile network supports older iPhone models from iPhone 6s upwards, but requires updating to iOS version 14 or later.
Above, Hallo guides you on how to cancel your Rakuten SIM if you forgot your password, delete your account on your phone. For Vietnamese people living and working in Japan, there are many cheap SIM card options, data SIM cards in Japan for you to choose from, suitable for personal needs. Readers can refer to other cheap data SIM card options in Japan at Hallo.co.
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