Most of us have experienced slow, weak, or unstable wifi connections at some point, which can be quite frustrating. This issue isn't limited to fixed wifi but can also occur with portable wifi devices. If you are using AU portable wifi and facing such issues, let's explore the causes and solutions with HALLO.
Network Issues from the Wifi Device
A slow wifi connection can stem from the wifi device itself. The first step is to reset the device and check the connection to identify the specific cause of the slowdown.
AU Network Plan
One common reason for slow portable wifi is the data plan you have subscribed to. Limited data plans or those with restricted speeds or specific area limitations can slow down your network.
Solution: Contact your provider to switch to a more suitable plan. Note: If you have high and continuous data usage needs, consider opting for unlimited data plans.
A slow wifi connection can stem from the wifi device itself
Exceeding the Maximum Number of Connected Devices
Each AU portable wifi model has a recommended maximum number of connected devices. Exceeding this limit can slow down your connection.
Example of maximum connected devices for AU wifi:
- Galaxy Mobile Wifi 5G full capacity: 11 devices
- Speed Wifi 5G X11 full capacity: 17 devices
Distance Between Device and Wifi Router
AU portable wifi devices are mobile and easy to carry around. However, placing the device in obstructed areas can affect signal quality, causing slow or unstable connections. Distance from the router also impacts connectivity.
Solution: Place the device in an open area, close to your electronic devices, without obstructions to ensure strong signal transmission.
Distance Between Device and Wifi Router
Incorrect Wifi Configuration
Incorrect configuration settings during device setup can impact network speed. For example, pressing the +A mode on the Galaxy Mobile Wifi 5G device from AU will limit your usage to 15GB.
Solution: Carefully read the setup instructions and follow them correctly, or seek assistance from provider support if you encounter issues.
Unauthorized Devices Using Your Wifi
Unauthorized use of your wifi by others can also slow down your connection. Many users set easily guessable passwords, making their networks susceptible to hacking.
Solution: Change your wifi password if you suspect unauthorized access.
Issues with Connected Devices
Besides the wifi router, the devices you connect to can also cause network issues.
Phone: Software conflicts can affect wifi connectivity. Solution: Restart your phone and check the installed apps.
Computer:
- Full memory can slow down wifi. Solution: Regularly clean up junk files.
- Viruses can affect connectivity. Solution: Install antivirus software.
Issues with Connected Devices
We hope this guide on identifying and resolving slow AU portable wifi issues provides helpful information. For additional support with internet connectivity issues, visit HALLO at hallo.co!
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